At Nissan of Elk Grove, we live by a basic philosophy, select only the best team members, make sure they receive the training and support necessary to do their jobs well so they enjoy coming to work, because as you know, when people are happy at their jobs, the clients they come in contact with are happy. And when you're happy, chances are we will be able to earn your business...then when you see how great we do hopefully you will refer your friends and family to us. Have you ever asked someone why should I do business with you and they really could not answer? Well, at Nissan of Elk Grove every vehicle we sell comes with a 10 Point Value Guarantee. That gives you things like lifetime car washes, valuable coupons with all kinds of future savings and much, much more. Our Service Department at Nissan of Elk Grove has the highest retention of any Nissan dealer in Northern California; simply put more of our clients come back and continue to use our service facility after their purchase, then at any other Nissan dealer in the area. Here are a few recent customer reviews found at www.insiderpages.com
Last night my husband & I purchased a 2010 Maxima (Our second Maxima). Eric Ruggberg was our salesperson. Over the last 10 years we have bought 6 different vehicles, and we have never had a sales person treat us as wonderfully as Mr. Ruggberg did last night. He was patient, accommodating, personable, and respectful. He stayed with us through the whole transaction even though we were at the dealership until 10:30pm. He genuinely wanted to make sure we were happy with our purchase. He even helped us set up the Bluetooth in the car.
We would not hesitate to refer him to our coworkers or friends. We feel confident that he would treat them in the same manner.
We are also pleased with the philosophy of the dealership and the extra power train warranty. We were given a fair price for our 2005 Maxima. So often dealerships will criticize the condition of a trade-in, to mislead the customer into taking less than a fair price. We didn’t feel we were misled, pushed or pressured.
Thanks - S. Rocha
Always great service Nissan of Elk Grove
Service is great! I usually don't get my car serviced at the dealership that it was purchased from; however, you cannot beat the service at their service department. You can book everything online. The service representatives are always friendly and helpful. They even remind me about my coupons. You can tell they have your best interest in mind. My favorite service representative is Cruz, but last time John helped me and he was great.
Joy G.
Very good service. My Service Rep. was Gonzalo and he was on top of everything. All of the staff are very nice and welcoming. I would recommend anybody to service there vehicle at Nissan of Elk Grove.
Thanks - Liz R.
